- "We need to do something about him now, sir. He won't negotiate, and he'll kill this poor bastard if we don't put him down."
- ―Officer James Mitchell
Three armed men are held up at a bank with patrons and staff as insurance. Phelps first must take out the guy at the front, then proceed inside to eliminate the rest.
Dispatch Call Script
Dispatch: All units, officers need help, Hollywood and Highland, Hollywood and Highland, officers need help, 211 in progress and shots fired. Unit to handle Code Three, identify.
Cole Phelps: Car 11K, we'll handle the 211.
Dispatch: 11K, 211 in progress and shots fired at the corner of Hollywood and Highland in Hollywood First National Bank. The 211 suspects have taken three hostages. 11K, Code Three.
Cole Phelps: Looks like we're making a quick detour to the bank.
After a briefing with the patrolman, Phelps must kill the three armed robbers. The first is at the front door with a hostage. The civilians then flee the bank, and Phelps goes inside. Phelps kills both armed men, ending the mission. Note that if you aim at the robber at the front door and don't shoot him, he will kill the hostage when he's done talking.
- The only known African-American LAPD officer in the game makes an appearance here, but appears to have been shot and killed.